iNetGlobal | Internet Marketing Services : FAQ

Services Provided By: Cat Melton

Sep 03 2010

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Frequently Asked Questions

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1. What is iNetGlobal Online Advertising?

2. How do I earn Advertising Credits?

3. What do you mean by surfing?

4. What is a Preferred Customer?

5. What Are iPayments?

6. What is the minimum and maximum purchase of adpacs allowed?

7. Am I Guaranteed iPayments?

8. What are your membership requirements?

9. Are there any rules on what kind of websites can be uploaded to the iNetSurf Platform?

10. How many AdPacs accounts can I have?

11. What is your Cash Out Policy?

12. When will my iPoints Complete?

13. Why was my AdPacs Account deleted?

14. Do iPoints Expire?

15. What should I do if my AdPacs do not show up in my account?

16. If I am away from my own computer for awhile, will I still be able to surf?

17. Can I advertise my site(s) without having to view other sites?

18. What should I do if one of my Customers/Consultants does not show up on my account?

19. Are the rebates taxable income?

20. Are the Commissions from my Sales taxable income?

21. Why did my Consultant / VIP Rank drop?

22. Why have the number of my iPoints decreased?

23. What are the required forms I need to have filed with the iNetGlobal Office?

24. What Is The Monthly Volume Qualification?

25. What is the 51% Sales Rule?

26. What Is The Requirement To Advertise?

27. Do AdCredits Expire?

28. What are The Cash Out limits?

29. What is the Advertising Placement Fee

30. How do I change my iPurchase percentage?

31. How do I advertise my websites?

32. What is the Promote section?

33. What is the Publish section?

34. How do I transfer icash from Inetglobal to my vcash account?

35. How do I send in a support ticket?

41. What are iRewards?

42. What is V-Newswire?

43. Why is my Cashout Declined?

44. I lost or forgot my Inetglobal password, what should I do?

45. I lost or forgot my V-cash password, what should I do?

46. I want to change my email address, what should I do?

47. How do I change my profile or address?

48. How do I transfer i-credits to other members?

49. How do I transfer icash to other members?

50. How do I transfer v-cash to other members?

51. How do I change my legal information?

52. How do I change my monthly autopay(AP)?

53. How do I purchase more i-credits?

54. How do I purchase products such as the Executive Package?

55. What is the Payment Summary?

56. How do I surf?

57. Where can I find the compensation plan?

58. Why is my icash available balance not adding up for the last 3 days?

59. How are my ipayments(rebates) calculated?

60. How do I request a refund?

61. Where do I find the Privacy Policy or Terms of Services?

62. When do you run qualifications so I can move up one level?

63. Where can I find my surfing statistics?

64. Why don't I get paid for the same day I join for surfing?

65. What is your refund policy?

66. How do I setup a domain?

67. How does the laptop bonus work? Is there an expiration date on the promotion?

68. Where can I find all my downlines?

69. What is iPoint history?

70. What is iCredit history?

71. What is iRewards history?

72. What is iCash history?

73. What is cashout history?

74. Where can I find my purchases?

75. How long does it take for my declined cashout to get credited back to my account?

76. I do not have referrer ID, how do I get one?

77. Why is my i-cash balance negative?

78. How do I contact customer service?

79. How do I order my Exclusive One Debit Card?

80. What is Acesse.com?

81. How many icredits do I get for surfing?

82. Do I have to repurchase?

1. What is iNetGlobal Online Advertising?

iNetGlobal Online Advertising Service provides Advertising for Business in 4 primary ways:

1) Online Surfing Network (www.inetsurf.com)

2) Powerful Search Engine (www.acesse.com)

3) V-Local Business Directory (www.v-local.com)

4) Web to Cell Phone Advertising (www.beaper.com) (COMING SOON)

2. How do I earn Advertising Credits?

iCredits

Advertisers can earn Advertising Credits (iCredits) by Viewing or "Surfing" (viewing other websites for 30 seconds each) a minimum of 24 sites per day on the iNetSurf Platform that can be used to advertise their own website.

Optionally you may view Text Ads (or Beaps) on your Cell Phone and receive credit for each
ad you view. (COMING SOON)

You are required to have a minimum of 2 (Two) site on the network to earn iCredits.

iCredits can be used to place AdSites, AdSearch, AdText, or AdBanners.

Note:

3. What do you mean by surfing?

When you "Surf" you are viewing other members websites for 30 seconds each.
When your minimum number of required sites are viewed you earn iCredits.
(ie: 24 minimum viewings earns 24 iCredits when the 24th site has been viewed).

Any additional viewings will add one credit per viewing to a maximum of 100 each day.
You can earn an additional 25 bonus credits when you surf a minimum of 25 sites.

4. What is a Preferred Customer?

Preferred Customer Advantage (PCA)

iNetGlobal offers a Preferred Customer program called the Preferred Customer
Advantage (PCA).

Customers and Consultants who wish to purchase iNetGlobal Products and Services
at wholesale price must register as a Preferred Customers.

Preferred Customers can purchase iNetGlobal Products and Services at a 30% Discount
(In the form of a Rebate).

The minimum initial order to qualify for Preferred Customer Discount is $50.00

5. What Are iPayments?

iPayments

Customers and Consultants who wish to purchase at wholesale must register as
Preferred Customers. Preferred Customers can purchase iNetGlobal Products
and Services at a 30% Discount paid in the form of a iPayment

Preferred Customers / Consultants can receive iPayments in exchange for
viewing a minimum of 24 web sites per day on the iNetGlobal Surfing Platform.

iNetGlobal offers 3 iPayments:

1) Preferred Customer iPayments - 30% (Basic iPayments)
This is available to all Preferred Customers who purchase iNetGlobal Products and
view the minimum number of web sites (24) on the iNetGlobal Surfing Platform.

2) Product iPayments - up to 20%
This is available to iNetGlobal Consultants for Personal Product purchases and the
purchases of their Personal Customers.

3) Volume iPayments (V-iPayments) - 2% - 10% (Based on Rank)
This is available to iNetGlobal Consultants based on Personal Sales Volume.

6. What is the minimum and maximum purchase of adpacs allowed?

The minimum purchase is 20 adpacs ($20.00) in a single purchase.

The maximum is 100000 iCredits, iPoints. Customers may advertise as much as
they want. Consultants may buy Advertising in any amount for their own Personal
Use or Resale up to the 100,000 point maximum. The 70% rule applies. Distributors must use 70% of their AdCredits
for the month before purchasing more.

7. Am I Guaranteed iPayments?

iPayments Are NOT Guaranteed

iPayments are based on Company Sales. If the company has NO Sales for the day
there will be NO iPayments that day. There are NO Guarantees that you will receive
any iPayments.

iPayments are paid as outlined in the iNetGlobal Compensation Plan.

8. What are your membership requirements?

You must be 18 years of age or older to join.

You must sign a Free Surfer Agreement.

You must sign a Preferred Customer Agreement, if you choose
to purchase products.

You must agree to Surf (view other members websites) your minimum
daily amount, based on Rank to earn iPayments and or Rewards

Must follow ALL rules set forth in Terms of Service agreement.

You must Read and Agree to the iNetGlobal Compensation Plan

CLICK HERE TO VIEW OUR COMPENSATION PLAN

9. Are there any rules on what kind of websites can be uploaded to the iNetSurf Platform?

iNetGlobal's iNetSurf Advertising Surfing Platform is a family-viewing web site.

Websites advertised on AdPacs Online Advertising will be strictly monitored.
We reserve the right to Approve or Disapprove any site at our sole discretion.

Prohibited Sites include:

Pornographic, Lewd, or Inappropriate content

Violently or Assaultive content

Illegal business schemes

Get Rich Quick

Gifting

Search engines

Inetglobal Owned Sites

Non-business platforms

Blogs with no sellable products

HYIP

Ponzi Scheme

Pay To Click

Scam Sites

Investment Programs

Frame Breakers - Redirects - Pop Ups

We will review all sites before they go up in our Rotator for compliance. Failure
to comply with these rules will result in the site being removed from the AdPacs
Surfing Platform.

10. How many AdPacs accounts can I have?

Each person or business entity can have only one Ad Pacs account. You must be 18 years of age or older. Each adult in the family can have their own account. With the exception that husband and wife in the same household can have only one account. Additional
accounts under the same person will be terminated and membership will be revoked.

11. What is your Cash Out Policy?

Cash Out Policy

From your account overview page you can request a cash out. All Commissions
and Ipayments will be credited to your Cash Account and available to Cash Out.

Once a Cash Out request is made it will be processed in approximately 10 Business
Days (2 weeks). Requests made on weekends will be counted as Mondays business.

Checks and Wire Transfers are processed once per week.
Card Loads are done 3 days per week (Monday - Wednesday - Friday)

IN ORDER TO RECEIVE COMMISSIONS OR BONUSES, YOU MUST FILL OUT
AND UPLOAD OR FAX THE COMPANY A W-9 FORM. YOU CAN DOWNLOAD THE FORM HERE.

FAX #: 612-332-9886

( Please see iNetGlobal Policies and Procedures for complete details )

12. When will my iPoints Complete?

iPoints Completion

Your iPoints Complete when you have earned the total Rebate(Ipayments) amount defined in the iNetGlobal Compensation Plan All Preferred Customers are entitled to receive Preferred Customer Discounts / Rebates (Basic Rebates) of 30%.

Consultants / VIPs may earn additional Rebates(Ipayments) based on your Personal Sales requirements as outlined in the iNetGlobal Compensation Plan. (Including the 51% Sales Rule).

13. Why was my AdPacs Account deleted?

You had more than one AdPacs account, or you violated the AdPacs rules for
allowable content on your website or there has been no surfing on your AdPacs
account for 180 days.

14. Do iPoints Expire?

iPoints Expiration

iPoints will expire once they have achieved their full Rebates. The basic
Preferred Customer Rebates is 30%.

Additional Rebates are available to fully qualified Marketing Consultants
in accordance with the iNetGlobal Compensation Plan.

If your account remains dormant for 60 days it may be removed from
the system.

15. What should I do if my AdPacs do not show up in my account?

If you have placed an Advertising order and do not see the Ad-Credits in your
Account please submit a support ticket. Our support staff will review your account
and make sure that your order is processed right away.

16. If I am away from my own computer for awhile, will I still be able to surf?

Yes, you can surf from any computer that has an internet connection.

17. Can I advertise my site(s) without having to view other sites?

Yes you can, but you will not be entitled to earn Credits or Rebates(Ipayments) unless you surf
the minimum required sites per day.

AdPacs Members are part of a cooperative business community that works together
viewing each others websites.

18. What should I do if one of my Customers/Consultants does not show up on my account?

Please send a support ticket and your account will be reviewed by the
support staff and the appropriate action will be taken.

This may require we receive verification from the Customer/Consultant.

19. Are the rebates taxable income?

We do not provide any tax advice. Please check with your Tax Accountant.

20. Are the Commissions from my Sales taxable income?

We do not provide any tax advice. Please check with your Tax Accountant.

21. Why did my Consultant / VIP Rank drop?

Membership Levels Are Good For 30 Days

Your Rank is based on the iNetGlobal Compensation Plan. You will
only be paid at the level you are qualified for in the previous month.

For example, if you are a Diamond VIP, but only qualify as a Gold VIP,
the next month you will be paid as a Gold VIP.

You can always qualify and move up.

22. Why have the number of my iPoints decreased?

Once your iPoints have earned the full Rebates according to the iNetGlobal
Compensation Plan, they will expire.

23. What are the required forms I need to have filed with the iNetGlobal Office?

Required Forms

1) To receive Preferred Customer Discounts you will need to have a Preferred Customer
Agreement on file.

2) To earn Commissions and participate in the iNetGlobal Compensation Plan you will need
to have a signed Consultant Agreement on file. This includes the iNetGlobal Policies and
Procedures and Compensation Plan.

3) US Residents will need to have a signed W-9 Application with your SSN or EIN, on file.

24. What Is The Monthly Volume Qualification?

Monthly Sales Volume Requirements

In order to earn Commissions, Bonuses and additional Volume Rebates
and Rewards in the iNetGlobal Compensation Plan, Consultants / VIPs
need to have a minimum monthly Personal Sales Volume.

Consultant ($20.00 Minimum)

Consultants are required to have a minimum of $20 Personal Sales Volume
for the month in order to qualify for all Commissions, Bonuses, Volume
Rebates, and Rewards in the following month.

VIP ($100.00 Minimum)

VIPs are required to have a minimum of $100 Personal Sales Volume
for the month in order to qualify for all Commissions, Bonuses, Volume
Rebates, and Rewards in the following month.

Note: Sales Volume can be from Personal Purchases (Re-Purchases)
or from Personal Sales to Customers.

Any Consultant / VIP who does not meet the minimum volume requirement for 60 days
Revert to Customer status, and will only qualify for Preferred Customer Discount.

Any commissions from Downline Customers and Consultants will "Roll Up' to the next
qualified Consultant.

25. What is the 51% Sales Rule?

The 51% Sales Rule:

All iNetGlobal Consultants are required to have Personal Retail Customers, based on the 51% Retail Sales Rule. The 51% Retail Sales Rule requires that at least 51% of a Consultant's Personal Sales Volume must be from his or her Personal Retail Customers.

A personal customer is a "Retail Customer" or "Preferred Customer". A Customer is defined as a bona fide product purchaser who buys the iNetGlobal products / services, but who is not solely an iNetGlobal independent Consultant.

A "Preferred Customer" who chooses to become an Independent Marketing Consultant is still considered a Customer.

For Example:

You purchase $1,000 of Advertising Credits from the company at least $510 worth
have been sold to a Customer.

The iNetGlobal Marketing program is based on the Sales of our Products and Services to Customers

26. What Is The Requirement To Advertise?

Advertising Requirement

You are required to have at least 2 (Two) Web Site advertised on the
iNetGlobal Surfing Platform, in order to participate in the Surfing
program, and earn Credits and Rebates.

You are not limited to only 2 sites. You may advertise as many web
sites as you choose as long as you have Advertising Credits. (I-Credits)

(Free Trial Members "Free Surfers" may not advertise but will have a 7 day trial period to use)

You may also use your I-Credits to place Text Ads on the
Acesse search engine.

There is no limit to the number of Text Ads you may place on the
search engine as long as you have Advertising Credits. (I-Credits)

27. Do AdCredits Expire?

AdCredit Expiration

I-Credits are good for 30 days. Any unused credits will
"Roll Over" to the next month and be available for use.

If I-Credits are still unused for 60 days, they will then
"Roll Over" to the next month and be available for use.

If I-credits are not used in 90 Days they will expire.

28. What are The Cash Out limits?

Cash Out Limits

You may Cash Out funds from your Available Cash Account.

1) Consultants: Minimum Cash Out is $50.00 - Maximum $500.00
Consultants may Cash Out - Once per week

2) Gold Executives: Minimum Cash Out is $50.00 - Maximum Cash Out is $2,500.00
Gold Executives may Cash Out - Once per week

3) Platinum Executives: Minimum Cash Out is $50.00 - Maximum Cash Out is $2,500.00
Platinum Executives may Cash Out - Once per week

4) Diamond Executives: Minimum Cash Out is $50.00 - Maximum Cash Out is $2,500.00
Diamond Executives may Cash Out - Once per day

5) Blue Diamond Executives: Minimum Cash Out is $50.00 - Maximum Cash Out is $5,000.00
Blue Diamond Executives may Cash Out - Once per day

6) Black Diamond Executives: Minimum Cash Out is $50.00 - Maximum Cash Out is $5,000.00
Black Diamond Executives may Cash Out - Once per day

Once a Cash Out is made you may then make a Payment Request:

Check

Wire Transfer

Card Load

Once the Payment Request is made we will process your request in
10-14 Business Days (Approximately 2 Weeks)

29. What is the Advertising Placement Fee

Advertising Placement Fee

To keep the cost of our advertising low there is a nominal
Advertising Placement fee of 10 I-Credits. This is a One Time
charge for each site you upload to the Rotator.

This is to cover the costs involved with placement of the ad
which includes systems costs and management costs.

Each ad has to be manually screened for accuracy and to be
sure it is compliant with our Advertising Terms Of Service
which is a very labor intensive process.

The Placement Fee helps to offset these costs so that we
can keep the iNetGlobal Advertising Services cost down.

30. How do I change my iPurchase percentage?

You first want to log into your account. Then click on the tab that says "my account." In the my account section click on "edit profile" you will see it next to your display name. In there you can see where it says: ipurchase: Enabled commissions for maximum purchase of (%). Where the percentage you can change it to the percentage you want it to be.

31. How do I advertise my websites?

To advertise your website, log into your account and click on the tab that says "advertise." Once there, click on where it says "add new adsite." There you will need to enter the name, url, and language of your website. After you enter that click save and exit. Your site will then be sent to us for approval. Once it is approved you can go into your adsite and set targeting (where and what time you want your site to be shown in the rotator), keywords (what search words you want your site to show up under in a search engine), and your budget (how many icredits you want to allocate to your site). Once your site is approved and a budget is set up your site will begin being shown in the rotator.

32. What is the Promote section?

The Promote section is where you promote your business.
There are many tools that you can use to promote your business.
Such as:

Custom business cards
Printable media kit
Promo banners
Ad templates
and more...

33. What is the Publish section?

The publish section allows you to put text ads on the world wide web for those people using our search engine access to view.

34. How do I transfer icash from Inetglobal to my vcash account?

Go under the "my account" tab and click on "click here to see ipoint, icredit, ireward, and icash balances" Then down by your total icash available click "request cashout" It will ask you how much you want to cashout. You cannot cashout less than $50. Once you filled in the amount click "cashout" it will verify the amount you want to cashout then click "process cashout"

35. How do I send in a support ticket?

In your account you will want to click on the tab that says "support." There you will see where it says in blue "Create Ticket" click on that and it will bring you to a ticket where you can enter the subject and message you want to submit. Once you have written your ticket click on the "submit" button.

36. What is V-webs?

V-webs is our web hosting and domain registration company. You can register a domain with v-webs then advertise it in inetglobal. There are different hosting plans designed to fit your needs.
For more information go to: www.V-Webs.com

37. What is V-Train?

V-Train is an online training database. You can access training material to help your jumpstart your business. You can view eBooks, articles, software, videos, and more. To see more, in your account go to the "v-services" tab and click on V-Train.

38. What is V-Local?

V-Local is an online local advertising site. You can list your business and have people only in your local area view your ad. Also, you can get your business listed with the top sites on the internet. You can choose from the Deluxe, Premiere, and Showcase listing packages. To learn more, in your account go to the "v-services" tab and click on V-Local.

39. What is V-Shops?

V-Shops is an online shopping cart for your businesses that sell products online. It is fast and easy to set up and allows you to view your new orders securely online anywhere in the world, 24 hours a day. To learn more, in your account go to the "v-services" tab and click on V-Shops.

40. What is V-Mail?

V-Mail is a browser-based email marketing and autoresponder software that over 15,000 business owners, digital agencies and web hosting providers use everyday to create, send and track profitable email campaigns and autoresponders-either for themselves or their clients. To set up an account submit a support ticket stating you would like an account and we will set one up for you and email you your start up instructions.

41. What are iRewards?

irewards are what you earn from surfing. Each site you surf earns you one ireward. Once you earn enough you can redeem them for amazon.com or amazon.cn gift certificates or icash. To view the redemption rates in your account click on the tab that says "ishop" then click on "redeem irewards"

42. What is V-Newswire?

V-Newswire helps organizations manage large amounts of information, deliver consistent and well-executed communications, collaborate among large or geographically dispersed teams and analyze and report on the effectiveness of their corporate communications and public relations.

43. Why is my Cashout Declined?

A cashout could be declined for different reasons. There may have been an error while requesting it, you may not have enough icash in your account, or you entered the wrong v-cash password. In the event that your cash is declined the money will be returned to your icash balance for you to try again.

44. I lost or forgot my Inetglobal password, what should I do?

In the event that you forget your inetglobal password you can request a new one. To do that on the inetglobal website on the left hand side of the button that says "login" you can click on "forgot password." That will send a new password to the email address we have on file.

45. I lost or forgot my V-cash password, what should I do?

On the login portal for v-cash click the button that says "need your password? click here" That will send your password to your e-mail.

46. I want to change my email address, what should I do?

You will need to submit a support ticket stating that you want to change your e-mail address. Make sure that you include the new e-mail address in the support ticket. Then, one of our support staff will send you an e-mail change form to your new e-mail address. Once you receive the form, fill it out and return it to us. You can fax it or send it in a e-mail.

47. How do I change my profile or address?

To change your address in your profile go under the "my account" tab and click on "edit private information" then click "edit profile" There you can change your address. Make sure all fields are filled in before clicking apply or your changes will not save.

48. How do I transfer i-credits to other members?

In your account go under the "my account" tab.

There click where it says "click here to see "iPoint, iCredit, iReward, and iCash balances"

Then, by your iCredits balance click where it says "send icredits to member"

Then it will ask for the member's member id and the amount of icredits you want to transfer. Once you enter the information click send.

49. How do I transfer icash to other members?

In your account go under the "my account" tab. There click on where it says "click here to see ipoint, icredit, ireward, and icash balances" Then down by your icash available balance click on "transfer icash to member" There it will ask for the member's member id and the amount of icash you want to transfer. When finished click send.

50. How do I transfer v-cash to other members?

Once you log into your v-cash account click on "transfer." It will give you the option to transfer to another v-cash account or to your Exclusive One Card if you have one. Select transfer to another v-cash account and click continue. Then it will ask you for the number of the v-cash account you want it transferred to, the amount you want to transfer, and any memo you want to add. Once you entered the information click continue and follow the steps to complete the transfer.

51. How do I change my legal information?

Once you submit your legal information to be verified you will not be able to change it yourself. If for some reason you need to change it you will need to submit a support ticket explaining why you need to change it and you will be sent documents to fill out to allow you to change the information.

52. How do I change my monthly autopay(AP)?

Go under the "my account" tab and down by your auto pay click "change settings" If the auto pay you want to change it to is there disable your current auto pay by unchecking the enable box and clicking save. Then check the enable box of the auto pay you want and click save.
If you do not see the auto pay you want to change to you will need to purchase it by by clicking "purchase product" Once you have purchased the one you want go back to "change setting" and enable the new auto pay and disable the old one.

53. How do I purchase more i-credits?

Go under the "my account" tab and click on purchase adpacs. There you can specify how many you want to purchase and how you are going to purchase them. Then click upgrade.

54. How do I purchase products such as the Executive Package?

To purchase products, under the "my account" tab click on "purchase product" To purchase click on the box with the green arrow. There you can specify the way you would like to pay: icash, v-cash, or credit card. Then click upgrade.

55. What is the Payment Summary?

The Purchase Summary is basically a receipt. It totals up your purchases, your payments, and your cashouts each month.
Real cash purchases are things that you purchased. Such as packages, auto pays, etc...
Total payments received would total up your daily ipayments, commissions, and any bonuses you may have earned.
And total cashouts would be the total money you cashouted out that month.

56. How do I surf?

In your account on the home page click where it says "start surfing"
That will bring up two windows, the rotator (which counts your surfing), and the ad you need to view for 30 seconds.
Once the 30 seconds is up you will be asked to rate the site from 1 cool (lowest rating) to 5 on fire (highest rating) once you rate it you will be asked to enter a turing number. Once you submit the number it will bring you to the next ad. Do this for each ad you view.

57. Where can I find the compensation plan?

You can find the compensation plan in your account under the home page. Click on "compensation plan"

58. Why is my icash available balance not adding up for the last 3 days?

The iCash you earn each day goes into your pending iCash available balance for 3 days. So every 3 days the money from your pending balance goes into your iCash available balance.

59. How are my ipayments(rebates) calculated?

Your ipayments are calculated by taking 35% of the company's daily sales and dividing it by the number of active ipoints.

60. How do I request a refund?

If it is within the 3 days of purchase, you have to send in a support ticket requesting the refund. Phone calls to request it are not accepted.

61. Where do I find the Privacy Policy or Terms of Services?

You can find links at the bottom of any page in your account. You also can find them under the "support" tab in your account.

62. When do you run qualifications so I can move up one level?

We run qualifications the first week of each month.

63. Where can I find my surfing statistics?

You can find them in two places. Under the "my account" tab you can see your surfing statistics for the last 10 days.
Also, under the "statistics" tab under "daily statistics" you can view a table with each days surfing statistics.

64. Why don't I get paid for the same day I join for surfing?

You always get paid for your surfing on the next day. Since you can surf all the way up until midnight CST we will wait until then to calculate your surfing for that. So, your pay will come on the next day.

65. What is your refund policy?

A support ticket must be received within 3 days of the day you signed up. We cannot except refund requests over the phone or from your upline.

66. How do I setup a domain?

To setup a domain you need to go through V-Webs. To do that, in your account go the the "V-Services" tab and click on "V-Webs." Click on "portal home" then click on "order." Then, under where is says "click to continue" it says "domain registration" click on that. From there follow the steps on the screen.

67. How does the laptop bonus work? Is there an expiration date on the promotion?

The laptop bonus it given to those members that make $10,000 in downline sales within their first 60 days of sign up with a purchase. That does not include any of their own purchases. It is solely sales from their downline. Once they have done that they qualify for a $400 bonus to be given in their icash balance. At this time there is no expiration date. If that changes member's will be notified.

68. Where can I find all my downlines?

Go under the "my account" tab in your account and click on "my matrix." You will be able to see the member in each level of your downline.

69. What is iPoint history?

iPoint history shows all of the iPoints in your account. It will show when you earned them and how you earned them. Also if you click on the icon with the piece of paper with a magnifying glass it will show you how much your iPoint is worth.

70. What is iCredit history?

iCredit will show you your iCredits earned and your iCredits spent. When you use iCredits for an adsite or send them to another member it will show in your iCredits history the date, time, and what you used them for. Also, when you earn the from surfing or get them sent to you from another member it will show it there as well.

71. What is iRewards history?

iRewards history will show you day by day your iReward earnings. When you earn them surfing or redeem them in the iShop it will record the date, time, and use for them.

72. What is iCash history?

iCash history records your iCash. Your daily iPayments, iPayments, product purchases, commissions, bonuses, etc... Any time you earn or spend iCash it will show in your iCash history.

73. What is cashout history?

Cashout history will record the dates and time you request a cashout. It will show how much you requested and if the cashout was approved or declined.

74. Where can I find my purchases?

Under the "statistics" tab in your account. Click on "product purchases" it will show you what you purchased and how you purchased them.

75. How long does it take for my declined cashout to get credited back to my account?

It usually takes 3-5 days for it to be returned to your account.

76. I do not have referrer ID, how do I get one?

If you do not have a referrer contact our Customer Support line: 612-460-4797. Tell them your region and they will connect you with a recruiter in your area.

77. Why is my i-cash balance negative?

Your iCash balance could be negative if you spent more than you had in your account. For example, if your daily iPurchase is more than your iCash balance it could cause your iCash balance to go negative. If it goes negative, it will stay negative until you have earned enough iCash to make up for the difference.

78. How do I contact customer service?

You can call our hot line: 612-460-4797 open Monday through Friday 9am to 4pm CST. Or you can submit a support ticket from your account.

79. How do I order my Exclusive One Debit Card?

You can order it on the home page of your iNetGlobal account. Scroll all the way down to the bottom and click on "order debit card."

80. What is Acesse.com?

Acesse.com is our search engine. Similar to Google, Bing, and Yahoo.

81. How many icredits do I get for surfing?

You get 1 icredit for each site you surf. Once you surf 25 sites you get a bonus 25 icredits.

82. Do I have to repurchase?

You do not have to repurchase. It is optional.